Speakers:  Steven Foster

Date & Time: Thursday, 8th November, 5:30 – 7:00 pm (Pizzas and drinks at 5:30pm)

Location: Intergen, Level 7, 126 Lambton Quay Wellington

Topic: “Empowering Marketing and Sales using Microsoft Dynamics CRM and ClickDimensions”

Description:

Marketing automation solutions help organisations better understand and target prospective customers, providing email marketing, web tracking, form capture, surveys and more. ClickDimensions is an email marketing and web analytics add-on for Microsoft Dynamics CRM that joins together marketing automation with your CRM system.

Come and see how this single marketing solution can help your organisation identify who is interested in your products or services, their level of interest and help you take action.

Steven Foster, Intergen’s CRM Product Manager will show how you can use ClickDimensions with Microsoft Dynamics CRM to identify customers,  generate compelling newsletters, deliver rich email content, manage web content with smart forms, create landing pages and surveys and generate qualified leads through intelligent web analytics.

Further details:

Charge: FREE!

Catering: Pizza and drinks – Courtesy of MSNZ.

Registration: Click HERE to RSVP with your name. As a new feature, we’re asking you to add any questions in your RSVP to answer during the session. You can also ask your question on the night.

Contact: The lifts shut at 6:00pm, so If you are arriving late and the lift is locked, contact Visha on 021 2537010.

Feel free to pass this on to your colleagues and friends who might be interested! If you have any questions, feel free to send them to dynamicsug@gmail.com.

Slides courtesy of Rami: Here

Slides courtesy of Jaana: Here

Speakers: Rami Mounla, Jaana Krause

Date & Time: Thursday, 27th September, 5:30 – 7:00 pm (Pizzas and drinks at 5:30pm)

Location: Microsoft New Zealand, Level 12, 157 Lambton Quay Wellington

Topic: “TechEd 2012 overview, Introducing ERP solutions”

Description:

We are proud to announce that the Dynamics User Group will now start running sessions on the ERP solutions of Microsoft’s Dynamics stack too! This was the case a few years back and we would like to introduce them again.

In our next session we’ll start by reviewing some of the dynamics sessions that were presented at TechEd 2012 followed by an introduction to the Microsoft ERP solutions.

Several vendors shared their Microsoft Dynamics enthusiasm with the delegates at TechEd this year. The sessions covered several interesting topics, from upgrading from CRM 4.0 to CRM 2011, Metro style frontends to CRM 2011, CRM 2011 mobile solutions, and CRM 2011 tips and tricks including converting solutions from managed to unmanaged.

Microsoft’s Dynamics suite offers a range of ERP solutions in addition to CRM. For our first session, we’d like to give you a brief overview of how AX and NAV fit into the history of the Dynamics stack.  We will also provide you with some details on the current product range with particular focus on AX and NAV.  Don’t worry – this is not supposed to be an in-depth accounting software session; calculators can stay at home. We just want to make sure everyone knows what these ERP solutions are about because they will start coming up in future sessions.

Towards the end of the first introductory session we’d like to have your input on ideas for future meetings. The suggestion is to run Technology specific meetings but invite everyone along so they can consider the agenda and decide whether to come for that particular session. There might be topics which will bridge across the solutions as by its nature CRM is a great platform to integrate with the other ERP applications.  This is all open for your input!  You get to shape the future look and feel of our Dynamics User Group nights.  So come along and have a say in how you want your Dynamics User Group to continue in the future.

Further details:

Charge: FREE!

Catering: Pizza and drinks – Courtesy of MSNZ.

Registration: Click HERE to RSVP with your name. As a new feature, we’re asking you to add any questions in your RSVP to answer during the session. You can also ask your question on the night.

Contact: The lifts shut at 6:00pm, so If you are arriving late and the lift is locked, contact Rami on 027 704 6347.

Feel free to pass this on to your colleagues and friends who might be interested! If you have any questions, feel free to send them to dynamicsug@gmail.com.

Slides courtesy of Rami: Here

Speaker: Rami Mounla

Date & Time: Thursday, 12th July, 5:30 – 7:00 pm (Pizzas and drinks at 5:30pm)

Calendar link: iCalendar

Location: Microsoft New Zealand, Level 12, 157 Lambton Quay Wellington

Topic: “CRM 2011 Goes Social”

Description:

Fact:  In New Zealand 96% of Internet users are active on social networking site.
Fact: 90% of marketers use social media to their advantage.
Fact: New Zealand is the fourth largest user of LinkedIn in the world.

Throughout this year we’ve been talking about the new features introduced in the latest Microsoft Dynamics CRM 2011 Rollups to facilitate internal social interaction. Additionally CRM and its expandability provide an easy way to integrate with external systems, making it the perfect environment to marry social data where each relationship might have deeper meaning.

In this long awaited session, Rami will cover social networking integration with Microsoft Dynamics CRM 2011. Rami will be showing how easy it is to pull and push information between social networking sites and CRM and how to leverage CRM functionality to bring to the surface useful details for your internal organisation and also for the public.

Don’t miss out on this session! If you think social media is a fad, think again as your competitor might have a leg up on you!

Further details:

Charge: FREE!

Catering: Pizza and drinks – Courtesy of MSNZ.

Registration: Click HERE to RSVP with your name. As a new feature, we’re asking you to add any questions in your RSVP to answer during the session. You can also ask your question on the night.

Contact: The lifts shut at 6:00pm, so If you are arriving late and the lift is locked, contact Rami on 027 704 6347.

Feel free to pass this on to your colleagues and friends who might be interested! If you have any questions, feel free to send them to dynamicsug@gmail.com.

It will be an awesome session. Looking forward to seeing you there :)

Due to unforeseen circumstances, the “Getting started with the CRM 2011 Service Module” session will be rescheduled to a later date. The session on May 10 will cover part 2 of the productivity tools series.

Date & Time: Thursday, 10th May, 5:30 – 7:00 pm (Pizzas and drinks at 5:30pm)

Location: Microsoft New Zealand, Level 12, 157 Lambton Quay Wellington

Topic: “CRM 2011 Productivity Tools – Part II”

Topic: “Getting started with the CRM 2011 Service Module

Description:

Part 2 of the productivity tools series will cover open source projects and add-ons to CRM 2011 that will improve your efficiency. This session will be less technical than part I and will focus more on WYSIWIYG and auto generation tools. If you are a non-developer and would like to impress your peers, come along to this session and learn how to become a CRM expert. If you are a developer, tag along and learn some new tips and tricks.

Further details:

Charge: FREE!

Catering: Pizza and drinks – Courtesy of MSNZ.

Registration: Click HERE to RSVP with your name. As a new feature, we’re asking you to add any questions in your RSVP to answer during the session. You can also ask your question on the night.

Contact: The lifts shut at 6:00pm, so If you are arriving late and the lift is locked, contact Rami on 027 704 6347.

Feel free to pass this on to your colleagues and friends who might be interested! If you have any questions, feel free to send them to dynamicsug@gmail.com.

It will be an awesome session. Looking forward to seeing you there :)

Slides courtesy of Mark Harris: MS Dynamics CRM Information Management

Date & Time: Thursday, 12th April, 5:30 – 7:00 pm (Pizzas and drinks at 5:30pm)

Location: Microsoft New Zealand, Level 12, 157 Lambton Quay Wellington

Topic: “MS Dynamics CRM Information Management”

Description:

We have more information than ever before.   Is this a good thing?  Information is losing relevance, potency and coherence, and CRM incorrectly designed only adds complexity and increases these problems.  What do you do when this happens?

We are fortunate enough to get a great speaker with a wonderful insight into IT business along for our April session – Mark Harris.  Mark works as IT Manager for Māori Trustee, previously ERMA, and a VSA volunteer in Tanzania and Vanuatu.    He has been working with CRM at the business end for about 5 years.  General Tom Cruise lookalike, intelligence of Einstein and the speed and cunning of Dan Carter, the body of Sonny Bill, and also known to be full of BS (Mark may have been asked to write this bio himself!).

Come along and find out how to make your information relevant again, and hear about other IT insights Mark has discovered in his fascinating career.  Along with Mark’s inspirational views on IT, you will be equally inspired to try some new CRM tips and tricks by Rex Wessels as an added attraction to the April session’s line up.

Further details:

Charge: FREE!

Catering: Pizza and drinks – Courtesy of MSNZ.

Registration: Click HERE to RSVP with your name. As a new feature, we’re asking you to add any questions in your RSVP to answer during the session. You can also ask your question on the night as well.

Contact: The lifts shut at 6:00pm, so If you are arriving late and the lift is locked, contact Rami on 021 1846744.

Feel free to pass this onto your colleagues and friends who might be interested! If you have any questions, feel free to send them to dynamicsug@gmail.com.

It will be an awesome session. Looking forward to seeing you there :)

Date & Time: Thursday, 8th March, 5:30 – 7:00 pm (Pizzas and drinks at 5:30pm)

Location: Microsoft New Zealand, Level 12, 157 Lambton Quay Wellington

Topic: “What’s New in Rollup 5″

Description:

CRM 2011 Rollup 5 provided some excellent social media entities to give your business application options to appreciate the power of social computing.  We give you a tour of the main ideas around the activity feeds added in Rollup 5.  Can you think of a way to use these new features and bring the power of social technologies into your business relationships?  Come and have a listen, contribute, and see if you can’t pick up some ideas to take away with you.  We’ll also go on a tour of the CRM 2011 User Interface, exploring where you want to go and seeing what cool features we can uncover to make your CRM hum using ideas from other participants!

Further details:

Charge: FREE!

Catering: Pizza and drinks – Courtesy of MSNZ.

Registration: Click HERE to RSVP with your name. As a new feature, we’re asking you to add any questions in your RSVP to answer during the session. You can also ask your question on the night as well.

Contact: The lifts shut at 6:00pm, so If you are arriving late and the lift is locked, contact Rami on 0212464513.

Feel free to pass this onto your colleagues and friends who might be interested! If you have any questions, feel free to send them to dynamicsug@gmail.com.

It will be an awesome session. Looking forward to seeing you there :)

Speaker: Dirk Develter, BPOS Specialist, Microsoft New Zealand

Date & Time: 13th July, 5:30 – 7:30 pm (Pizzas and drinks at 5:30pm and 45 minutes session)

Location: NZi3 (National ICT Innovation Institute), University of Canterbury, 69 Creyke Road, Christchurch

Topic: "Microsoft Dynamics CRM Online and Microsoft Office 365: The Power of Cloud Productivity"

Description:

Equipping people with collaborative tools that are easy to use, easy to access, and work well together drives their productivity. Microsoft Dynamics® CRM Online and Microsoft® Office 365 pair together to unlock this power of productivity. The results are enriched customer relationships, streamlined business processes, and improved communication and collaboration across the enterprise.

Further details:

User Group Website: http://dynamicsug.wordpress.com

Charge: FREE!

Catering: Pizza and drinks – Courtesy of MSNZ.

Registration: Click HERE to RSVP with your name. A new feature is we’re asking you to add any questions in the reply to the Questions and Answers panel at the end of the main session. You can also ask on the night as well.

Outlook: Click HERE to save it to your calendar.

Contact: If you are arriving late and the door is locked, contact Sun on 021-352-513.

Free feel to pass this onto your colleagues and friends who might be interested!

Cheers,

Sun

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